FAQ & Solutions

Q1: AidGenSE Installation Failed

Troubleshooting Steps:

1. Verify network connectivity and access to APLUX software repositories
2. Verify the system version is Ubuntu 22.04
3. Check dependency completeness: apt install -y python3-pip libssl-dev
4. Try installing via an offline package

Q2: DSP Mode Execution Failed

Troubleshooting Steps:

1. Verify that parameter 3 (.bin model) or 4 (.so model) is used
2. Verify the model is in QNN format optimized for QCS8550
3. Check that the model file is complete and the MD5 checksum is correct
4. Restart the device and retry

Q3: LLM Service Startup Failed

Troubleshooting Steps:

1. Verify A8550MA1 memory ≥ 8 GB (16 GB recommended for 7B models)
2. Check that the model file is complete and the path is correct
3. Check service logs: aidllm logs api
4. Try starting in CPU mode: aidllm start api --device cpu

Tip

If the above issues cannot be resolved, please contact APLUX technical support at support@aidlux.com